JFIFC    $ &%# #"(-90(*6+"#2D26;=@@@&0FKE>J9?@=C  =)#)==================================================rK" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?-r&c$qb8ǰxN]Ei|NSߥbM's*)A? B̊vudAuz ;m1_*OvyWb GSgZ)ybm!3ק[`#y<g*hk_^?4k|ai"!x;3zS^zf] E jdkJVq?-_ Ht)[=~LG0c*>S.᫕ Bx&>VA!sUt~܋}zZRy3:20V}+.Z' .zrO}"}!_R$߅ XCo m)^a9kZ$ja?t{3'6c|7~+C|ڂ&qcg.s#Fy.Üׇ,-ZE+IdAp qղ?z/4Qi2}u/)+^AƎ(Owp>g,Gx$HY7pqc^Q^k1)J[p^8ש3G_M6Ly~`ע|]c:=Y߬F(%V3u{Bi\s1ӽM=/t!9lP0ky]<-Lt,4D60:Y^(:w r? vk#{mP$qHZNG\/Sb9bAGj4VԖmEfB%57+#nD{v>O~I^*I62HWhat I actually do is bring each new employee in and tell them how glad I am to have them as part of our BFS family. I try to make them feel welcome. I tell them if they ever need anything or have any kind of a problem that we will be in their corner and they will never be alone. I tell them about our bonus program that rewards excellence as greater profits are made. I smile and shake their hand warmly.<br>My next step was to practice that approach. I asked a big senior leader and a small ninth grader to come forward. I explained how hard it is for a ninth grader to adjust to a friendly situation, let alone an intimidating one. I asked the senior to look at the ninth grader and say,  Hey, you little wimp. Go get me a towel. He did, and everyone kind of laughed but they knew how bad this really looked. Next, I said,  Now let s do it the eleven way. I want you to be like a good big brother. Shake his hand, introduce yourself and say  Welcome to high school and our football family. We are really glad you have decided to play. It s going to be tough but I will be here for you to help you through it. Then smile and finish by calling him by name, telling him that he will make it!