JFIFC    $ &%# #"(-90(*6+"#2D26;=@@@&0FKE>J9?@=C  =)#)==================================================tK" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?ySp$R:w?Zo5/ >HЇp3V;cT=>c7 Tf /27VWlU{\𗋦wIfJ1]Mo ۝`~uW Y\ j)-~{CGyNA8S\H-}M?,34d2ּ"'VR6 \2FֽSaljn$yn!Gߏ*?irk% -@iVvՄуHTr/51 y +>Í&%u1M=ۇS(5t{f3f<"PcwK70@fzӭ4b`m\|=Gs޼YA2Gީ_ Im+B^xld|B=9NMϗ#}OR6qo{h˕Pyc ?-֠>kCiML#Ȫ 20x"E{uk8JWޠ{kѬ| 0qdFZ6к\(wv/; @)7;ly-\|cOֺˈK )%3jN4` rO}+W2 }nVٯ"p=B3$vֱPs꺝mjf ^C\kh?j7+?7<>D.'WCm+/ bCwczr{F{V \Ed#k(aZI~s]GpJc2Jd\5a%53cNbnk.zQEfKu}ekWhat I actually do is bring each new employee in and tell them how glad I am to have them as part of our BFS family. I try to make them feel welcome. I tell them if they ever need anything or have any kind of a problem that we will be in their corner and they will never be alone. I tell them about our bonus program that rewards excellence as greater profits are made. I smile and shake their hand warmly.<br>My next step was to practice that approach. I asked a big senior leader and a small ninth grader to come forward. I explained how hard it is for a ninth grader to adjust to a friendly situation, let alone an intimidating one. I asked the senior to look at the ninth grader and say,  Hey, you little wimp. Go get me a towel. He did, and everyone kind of laughed but they knew how bad this really looked. Next, I said,  Now let s do it the eleven way. I want you to be like a good big brother. Shake his hand, introduce yourself and say  Welcome to high school and our football family. We are really glad you have decided to play. It s going to be tough but I will be here for you to help you through it. Then smile and finish by calling him by name, telling him that he will make it! <br>After this role-playing episode was completed, I asked for a vote. The voting was unanimous. There was no question. The eleven way was what they felt they should strive to do fro